Shipping and returns

Shipping

Fruits & Passion offers delivery throughout Canada and the U.S., other than to Alaska, Hawaii and Puerto Rico. We do not make any shipments outside Canada or the U.S. Please consult our store locator to find the store nearest you.

In Canada, shipping is usually free on any order of $55 or more before taxes and after discount.
For orders under $55, shipping fees vary depending on the order (weight, volume and destination) and will appear on the screen before you confirm your order.

During promotions, the minimum threshold for free shipping may be lower than $55. Always validate the shipping fees in the shopping cart before finalizing your order. These promotions are for a limited time and may cease without notice.

Delivery delay

Canada (Quebec and Ontario) 4-7 working days
Canada (Maritime provinces) 5-7 working days
Canada (Western provinces) 7-10 working days
Canada (Territories) 10-20 working days
United States 8-12 working days

Return and Refund Policy

In store
*Items purchased in store must be exchanged or returned in store. Merchandise purchased from the website www.fruits-passion.com cannot be exchanged in store.

We accept Fruits & Passion product exchanges at any time up until the end of the 30th day after they have been received (with the exception of items purchased on sale or during promotions or if the product was open).

We will issue a refund for any Fruits & Passion products (in their unopen original packaging) within 15 days of their purchase date (with the exception of items purchased on sale or during promotions). Refunds will be issued using the same method of payment as the original purchase. We do not issue refunds for trial sizes or gift cards.

Online
*Items purchased online must be exchanged or returned online. Merchandise purchased from the website www.fruits-passion.com cannot be exchanged in store.

We accept Fruits & Passion product exchanges at any time up until the end of the 30th day after they have been received. (with the exception of items purchased on sale or during promotions or if the product was open).

We will issue a refund for any Fruits & Passion products (in their unopen original packaging) within 15 days of their delivery date (with the exception of items purchased on sale or during promotions). We do not issue refunds for trial sizes. Returned items must be accompanied by their invoice and order number. You must pay the cost of shipping and insuring returned items.

Returned items must be accompanied by their invoice and order number. You must pay the cost of shipping and insuring returned items.

For more informations, check out our Conditions page.

Our commitments


  • Biodegradable
    formulas

  • Recyclable
    containers

  • Ingredients
    of natural origin

  • Products not tested
    on animals

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